200+
Happy clients
Businesses across 6 continents trust Zypria to handle their most important operations.
We are a mission-driven virtual assistance agency connecting world-class remote talent with growing businesses, while creating life-changing employment across emerging markets.
Why Zypria
Three pillars that make Zypria different from every other VA agency out there.

Top 5%
Every VA passes a rigorous five-stage vetting process. Only the top 5% of applicants make the cut, giving you exceptional talent at a fraction of local hiring costs.

60% women
Over 60% of our team are women, many from underrepresented communities. Every task you delegate creates meaningful employment and economic opportunity where it matters most.

Save 70%
Clients save up to 70% compared with local hires, with dedicated support that scales as the business does. More output, less overhead and no micromanagement.
Our mission
At Zypria, we believe that exceptional talent exists everywhere: in every country, every community, every background. What doesn’t exist everywhere is opportunity. Our mission is to bridge that gap by connecting skilled professionals from emerging markets with businesses that need world-class support.
We don’t just place virtual assistants. We build careers, lift communities and prove that doing good and doing well aren’t mutually exclusive.
“Every business we serve creates a ripple effect: employment, economic mobility and dignity for talented people who just need a chance.”
Eric ItugiFounder & CEO
98% satisfactionClient retention rate
60% women-ledEmpowering communities
Our story
It started during the COVID-19 pandemic, a time when the world was falling apart but also coming together in unexpected ways. Eric Itugi, a young entrepreneur from Kenya, saw two things happening at once: businesses drowning in operational work they couldn’t afford to hire for, and talented professionals in emerging markets losing their livelihoods overnight.
The disconnect was staggering. On one side, founders in the U.S., U.K. and Australia were burning out trying to do everything themselves. On the other, university-educated professionals in Kenya, Nigeria, the Philippines and beyond were desperate for meaningful work. Not handouts, but real careers.
“I didn’t want to build another outsourcing company. I wanted to build something that proved talent has no borders: that a virtual assistant in Nairobi can deliver the same quality as someone in New York, at a price that lets small businesses actually grow.”
Eric started by matching three VAs with three small business owners. The results were immediate: clients were saving 20+ hours a week, and the VAs were earning life-changing income. Word spread. Within six months, Zypria had 50 clients and a growing team of dedicated virtual assistants across East Africa.
Today, Zypria serves over 200 clients in 50+ countries, with a team of 250+ skilled professionals. We’ve evolved from a scrappy startup into a social enterprise that’s proving a simple truth: when you invest in people, everyone wins.



A message from our CEO
When I started Zypria, I had a simple belief: that great businesses are built by great people, and great people exist everywhere. Our job is to find them, train them and connect them with the businesses that need them most.
We’re not just an outsourcing company. We’re a partner in your growth, and a catalyst for economic mobility in communities that have been overlooked for too long. Every time you delegate a task to Zypria, you’re not just freeing up your time.
You’re creating someone’s future.

Eric ItugiFounder & CEO, Zypria
By the numbers
200+
Businesses across 6 continents trust Zypria to handle their most important operations.
50+
From San Francisco to Sydney, we support businesses wherever they operate.
20+
The average Zypria client saves over 20 hours per week on operational tasks.
98%
Our retention rate speaks for itself: 98% of clients continue working with us long-term.
Our team
Meet the dedicated professionals who make it all happen, from leadership to the VAs who power our clients’ businesses.

Founder & CEO
Visionary leader who built Zypria from the ground up during the pandemic. Passionate about bridging the global talent gap.

Chief Operating Officer
Drives day-to-day operations and ensures every client engagement runs seamlessly from onboarding to delivery.
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Senior Virtual Assistant
Lead generation and admin operations specialist. Builds clean prospect lists, runs cold outreach campaigns and manages CRM pipelines for founders.

Senior Virtual Assistant
Social media, content and admin specialist. Builds brand presences, manages operations and keeps teams running smoothly.

Senior Virtual Assistant
Marketing and lead generation specialist with deep expertise in AI workflows, n8n automation and GoHighLevel.

Senior Executive Virtual Assistant
Customer success and marketing expert. Handles executive support, product listings, email campaigns and bookkeeping with care and precision.

Virtual Assistant
Funnel and landing page specialist building high-converting pages on GoHighLevel, ClickFunnels, Kartra and WordPress, plus sales development through LinkedIn and email outreach.

Senior Virtual Assistant
Web design and automation specialist. Builds beautiful, conversion-focused websites and intelligent GoHighLevel automations powered by AI.

Senior Executive Virtual Assistant
Customer success and marketing specialist. Handles executive support, product listings, email campaigns and bookkeeping with precision and care.

Executive Virtual Assistant
Data, tech and admin specialist. Handles data entry and analysis, technical and chat support, plus light web development across HTML/CSS/JS and ERPNext.

Executive Virtual Assistant
E-commerce customer support specialist. Handles inquiries, order processing and reporting with care and consistency for online stores.

Executive Assistant & Operations Support
Executive assistance and real estate operations specialist. Manages calendars, inboxes, transaction coordination and CRM for busy founders across time zones.

Executive Virtual Assistant
Executive support, customer service and AI automation specialist. Manages calendars, inboxes and stakeholder communications for US founders, and builds workflows with Claude and n8n.

Executive Virtual Assistant
Operations and project coordination specialist. Manages calendars, inboxes, stakeholder follow-ups and CRM for founders and remote teams, keeping initiatives on track from start to finish.

Senior Executive Virtual Assistant
Customer success and marketing expert. Handles executive support, product listings, email campaigns and bookkeeping with care and precision.

Executive Virtual Assistant
Executive and operations support specialist. Manages calendars, inboxes, client communication and reporting for founders, with creative support in graphic design, video editing and email marketing.

Executive Assistant & Operations Support
Executive assistant and operations specialist with a CPA II background. Manages calendars, inboxes, projects, CRM and client communication, plus invoicing, reconciliation and clean books in QuickBooks and Zoho Books.

Virtual Assistant
Admin, research and content support specialist with a Civil Engineering background. Handles project coordination, documentation, data entry, research and clean, professional writing with an engineer’s eye for detail.
Our expertise
Our team is trained across every discipline your business needs, from marketing to finance to creative.
Proficiency by discipline
Client stories
Choose a name to hear their story, in their own words.
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Nonprofit · Admin · Design
“The collection of workers they have is absolutely stellar. Extremely professional, extremely communicative. I put my name on Zypria.”
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Marketing · Funnels · Admin
“Their attention to detail and efficiency made them invaluable to my growth. Kartra funnels, email marketing, bookkeeping: all handled by one team.”
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Strategy · Backend ops
“I came with ideas to the table. He came with ideas to the table. And really just jumpstarted everything. Very thorough, very supportive.”
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Agency · Growth partner
“Eric has been a vital part of our agency’s growth: reliable, strategic and always delivering quality. The kind of partner every agency needs.”
Our process
A streamlined five-step process, from first call to full-speed delegation.
We learn about your business, your pain points and exactly what kind of support you need to grow.
Based on your needs, we hand-pick a VA from our vetted talent pool with the right skill set for your business.
Your VA is introduced, trained on your tools and workflows, and ready to start within 48 hours.
Start handing off tasks: email, scheduling, marketing, bookkeeping. Your VA takes it from here.
As your business grows, we scale your support, adding hours, VAs or specialised skills as needed.

Let’s connect and find the perfect VA for your business. Your first consultation is always free.
Get started today