Available for hire

Nancy Wangui

Executive Assistant & Operations SupportOperations, CRM & Financial Administration

Ownership, structure, and follow-through — so your business keeps its momentum.

Portrait of Nancy Wangui

97%Executive & Administrative SupportTop skill

15ToolsReady on day one

Rate
$8.99/hr
Rating
5.0★
Experience
3+ yrs
Satisfaction
99%

In short

Executive Assistant & Operations Support professional helping executives and growing businesses stay organized — calendar and inbox management, project tracking, CRM, and bookkeeping-capable financial admin backed by a CPA II qualification.

Focus areas5

  • Executive Assistance
  • Operations
  • CRM
  • Bookkeeping
  • Project Coordination

The person behind the work.

Hi, I'm Nancy Wangui — an Executive Assistant and Operations Support professional based in Nairobi, Kenya. I help busy executives, entrepreneurs, and growing businesses stay organized, efficient, and focused on what matters most.

My approach is built on ownership, clear communication, and attention to detail. When I take responsibility for a task, my goal is to see it completed accurately, professionally, and with minimal supervision. Over the years I've supported executives, service-based businesses, and remote clients across calendar and inbox management, travel coordination, project tracking, client communication, CRM management, documentation, and reporting — comfortable juggling competing priorities while holding a high standard of professionalism and confidentiality.

I also bring real strength on the financial-admin side. Backed by a CPA II qualification and an Accounting Technicians Diploma, I prepare invoices, track expenses, reconcile accounts, and maintain clean financial records in QuickBooks and Zoho Books. For a founder, that means one dependable person covering both the operational and the bookkeeping load instead of two separate hires.

What Nancy delivers

Core specialties.

  • 01

    Executive Support

    Calendar and inbox management, travel coordination, meeting preparation, executive correspondence, and task/project tracking.

  • 02

    Operations & Administrative Support

    Workflow coordination, documentation management, process improvement, scheduling, logistics, and record management.

  • 03

    CRM & Client Management

    HubSpot and Monday CRM, contact management, customer communication, and stakeholder coordination.

  • 04

    Bookkeeping & Financial Administration

    Invoice preparation, expense tracking, account reconciliation, and financial record maintenance in QuickBooks and Zoho Books.

Skills

Where Nancy is strongest.

Proficiency across the work clients hand over most.

97%Top skillExecutive & Administrative Support

Executive & Administrative Support

97%

Calendar and inbox management, travel coordination, meeting prep, correspondence, and task tracking for busy executives.

Operations & Project Coordination

96%

Workflow and documentation management, process improvement, scheduling, and project tracking across tools.

CRM & Client Success

94%

HubSpot and Monday CRM, contact and pipeline management, client communication, and stakeholder coordination.

Bookkeeping & Financial Administration

92%

CPA II-backed — invoicing, expense tracking, account reconciliation, and clean records in QuickBooks and Zoho Books.

Content & Digital Support

90%

Light marketing and content support — graphics in Canva, short-form edits in CapCut, and social/digital assets.

Data & Reporting

89%

Spreadsheet builds, KPI dashboards, and clean weekly reports that make decisions easier.

Software stack

Fluent in the tools you already use.

15tools across 11 categories, ready on day one

All 15 tools

  • Google WorkspaceProductivity
  • Microsoft OfficeProductivity
  • ClickUpProject Management
  • HubSpotCRM
  • Monday.comMonday.comCRM & Workflow
  • AsanaProject Management
  • TrelloProject Management
  • NotionDocumentation
  • SlackCommunication
  • ZoomMeetings
  • QuickBooksAccounting
  • Zoho BooksZoho BooksAccounting
  • CanvaDesign
  • CapCutContent Creation
  • MailchimpEmail

Experience

Trusted by real businesses.

Recent client engagements, from Nancy’s own record.

  1. 01
    CCreative StudioHybrid · 2025 – 2026

    Administrative & Operations Support

    Provides operational and administrative support for a creative services business — coordinating schedules, client communications, project timelines, documentation, invoicing, and marketing activities. Keeps workflow smooth between creative teams and clients while maintaining a high standard of customer experience.

    Google WorkspaceCanvaWhatsApp BusinessInstagram

  2. 02
    RRemote2023 – 2025

    Short-Term Rental Virtual Assistant

    Managed daily Airbnb operations including guest communication, calendar management, scheduling, lead generation, reporting, and digital guest resources. Helped improve occupancy and maintain positive guest experiences.

    Google CalendarWhatsApp BusinessCanvaExcel

  3. 03
    RRemote2022 – Present

    Executive Virtual Assistant

    Supports executive leadership through calendar and inbox management, travel planning, stakeholder communication, meeting preparation, reporting, and project coordination — maintaining confidentiality while helping executives stay focused on strategic priorities.

    Google WorkspaceMicrosoft OfficeHubSpotClickUp

  4. 04
    KKaeser Compressors Ltd2022 – 2024

    Assistant Accounts & Warehouse Manager

    Supported logistics coordination, documentation management, customer communication, invoice processing, account reconciliation, and inventory operations. Worked cross-functionally to improve operational efficiency and maintain accurate records.

    QuickBooksTrelloSlackMicrosoft Excel

Book a discovery call

Book a 30-minute call with Nancy

Tell me about your operations, calendar, and books. I'll show you how I can bring structure and take the load off your plate.

Nancy WanguiOperations, CRM & Financial Administration
Call30 min, videoRate$8.99/hrRating5.0★

Ready to work with Nancy?

From executive support to operations and bookkeeping, Nancy brings structure, consistency, and follow-through — so your business keeps its momentum.