Available for Hire

Gloria Wanjala

Executive Assistant & Operations SupportExecutive Assistance & Real Estate Operations

Executive Assistant & Operations Support with hands-on experience supporting a U.S. real estate CEO — calendar and inbox management, transaction coordination, and CRM organization across Washington DC, Maryland, and Virginia. Comfortable coordinating across time zones in remote-first teams.

Organized, proactive, and dependable — keeping executives focused and operations running on schedule.

2+
Years
99%
Satisfaction
5.0★
Rating
$7.99
Per Hour
Executive AssistanceReal Estate OpsTransaction CoordinationCRMScheduling
Gloria Wanjala — Executive Assistant & Operations Support
Available Now
Responds in under 1 hour
$7.99 /hr
The Story

AboutGloria Wanjala

Hi, I'm Gloria W. — a Kenya-based Executive Assistant who keeps busy founders and their operations pointing in the same direction.

I studied International Relations at United States International University – Africa, and more of that training shows up in my work than you'd expect. Coordinating people across borders, reading a conversation for what's really being asked, and holding a dozen moving deadlines in view at once — that's the daily reality of supporting an executive, and it's the work I'm built for.

Most recently I was the right hand to the CEO of a U.S. real estate company, running point on calendars, inboxes, and stakeholder communications while coordinating transactions across Washington DC, Maryland, and Virginia. I managed end-to-end transaction workflows in Bright MLS, ZipForms, and DocuSign, kept the CRM clean, prepared reports, and held the operation to full compliance with closing deadlines. When a founder can trust that nothing is slipping, they get to actually run their business — and that's the job.

Before that, customer-facing roles taught me the other half of the work: staying calm under volume, solving problems without drama, and treating every interaction as a relationship worth protecting. I bring that same patience to internal teams.

I'm proactive, quick to pick up new systems, and genuinely comfortable working remotely across time zones — you won't need to look over my shoulder. My written and spoken English are strong, and I'd love to be the person who keeps your schedule, your pipeline, and your day-to-day running clean.

GW
Gloria Wanjala
Executive Assistant & Operations Support
In Their Own Words
02What Gloria delivers

Core Specialties

Executive Assistance

01

Calendar and inbox management, scheduling and meeting coordination across multiple time zones, and keeping executives organized and ahead of every deadline.

Real Estate Operations

02

End-to-end transaction coordination, Bright MLS / ZipForms / DocuSign workflows, seller outreach, and full compliance with closing timelines.

CRM & Workflow Management

03

GoHighLevel CRM organization, lead and pipeline management, process documentation, and operational workflow support.

Customer Service & Communication

04

Client communications, problem-solving, and relationship management across email, chat, and calls.

03Capability, measured

Skills

Executive Assistance
97%
Calendar and inbox management, scheduling, meeting coordination, and keeping executives ahead of every deadline.
Customer Service
95%
Client communications, problem-solving, and relationship management across email, chat, and calls.
Real Estate Operations
93%
End-to-end transaction coordination, Bright MLS / ZipForms / DocuSign workflows, and closing-deadline compliance.
CRM & Workflow Management
90%
GoHighLevel CRM organization, lead and pipeline management, and process documentation.
Data Entry & Reporting
88%
Accurate data entry, report preparation, and clean records across Google Sheets and Microsoft Excel.
Social Media & Listing Marketing
88%
Property posts, listing promotion, and social scheduling that keep real-estate brands visible.
04The daily stack

Software Gloria Uses Daily

GC
Google Calendar
Scheduling
Dc
Google Docs
Productivity
Google Sheets
Reporting
Sl
Google Slides
Presentations
Gmail
Email
Microsoft Excel
Reporting
Microsoft PowerPoint
Presentations
Microsoft Outlook
Email
Asana
Projects
Notion
Productivity
Slack
Communication
Ds
DocuSign
Documents
Bright MLS
Real Estate
Zf
ZipForms
Real Estate
GoHighLevel
CRM
Calendly
Scheduling
Zoom
Communication
ChatGPT
AI
Claude
AI
05The track record

Experience

2025 – 2026
SellByMonday LLC · Remote (USA)

Executive Assistant & Operations Support

Supported the CEO of a U.S.-based real estate company, managing executive calendars, inboxes, stakeholder communications, and transaction coordination across Washington DC, Maryland, and Virginia. Coordinated end-to-end transaction workflows, maintained CRM systems, prepared reports, and ensured full compliance with transaction deadlines. Streamlined operations through process documentation, workflow management, and lead organization.

Bright MLSZipFormsDocuSignGoHighLevelAsanaNotionSlack
2024 – 2025
Greenspoon Kenya

Brand Ambassador & Customer Engagement

Represented the brand at events and activations, educating customers, driving engagement, and gathering feedback. Supported onboarding, strengthened customer relationships, and contributed to increased brand awareness and loyalty through personalized interactions.

Google WorkspaceCustomer Engagement Platforms
2024
Customer Centre International (Kenya)

Customer Service Representative

Provided support in a high-volume inbound call center, resolving inquiries, troubleshooting issues, and ensuring positive customer experiences. Maintained compliance with client protocols while handling sensitive information and escalating complex concerns.

CRM SystemsGoogle WorkspaceMicrosoft Office
06Communication & credentials

Languages & Education

98%
English (Speaking)
Fluent professional communication
97%
English (Writing)
Professional correspondence

United States International University – Africa

Bachelor's Degree, International Relations
Cross-border coordination & communication

Book a Discovery Call

Book a 30-minute call with Gloria

Tell me about your calendar, your pipeline, and your day-to-day. I'll show you how I can keep it all running clean.

30 min · Google Meet100% freeNo obligation
calendly.com/gloriawanjala10/30min

Ready to work with Gloria?

From executive scheduling to transaction coordination, Gloria keeps your calendar, your pipeline, and your operations running clean so you can focus on the business.