Gloria Wanjala
Executive Assistant & Operations Support with hands-on experience supporting a U.S. real estate CEO — calendar and inbox management, transaction coordination, and CRM organization across Washington DC, Maryland, and Virginia. Comfortable coordinating across time zones in remote-first teams.
Organized, proactive, and dependable — keeping executives focused and operations running on schedule.
AboutGloria Wanjala
Hi, I'm Gloria W. — a Kenya-based Executive Assistant who keeps busy founders and their operations pointing in the same direction.
I studied International Relations at United States International University – Africa, and more of that training shows up in my work than you'd expect. Coordinating people across borders, reading a conversation for what's really being asked, and holding a dozen moving deadlines in view at once — that's the daily reality of supporting an executive, and it's the work I'm built for.
Most recently I was the right hand to the CEO of a U.S. real estate company, running point on calendars, inboxes, and stakeholder communications while coordinating transactions across Washington DC, Maryland, and Virginia. I managed end-to-end transaction workflows in Bright MLS, ZipForms, and DocuSign, kept the CRM clean, prepared reports, and held the operation to full compliance with closing deadlines. When a founder can trust that nothing is slipping, they get to actually run their business — and that's the job.
Before that, customer-facing roles taught me the other half of the work: staying calm under volume, solving problems without drama, and treating every interaction as a relationship worth protecting. I bring that same patience to internal teams.
I'm proactive, quick to pick up new systems, and genuinely comfortable working remotely across time zones — you won't need to look over my shoulder. My written and spoken English are strong, and I'd love to be the person who keeps your schedule, your pipeline, and your day-to-day running clean.
Core Specialties
Executive Assistance
Calendar and inbox management, scheduling and meeting coordination across multiple time zones, and keeping executives organized and ahead of every deadline.
Real Estate Operations
End-to-end transaction coordination, Bright MLS / ZipForms / DocuSign workflows, seller outreach, and full compliance with closing timelines.
CRM & Workflow Management
GoHighLevel CRM organization, lead and pipeline management, process documentation, and operational workflow support.
Customer Service & Communication
Client communications, problem-solving, and relationship management across email, chat, and calls.
Skills & Tools
Experience
Executive Assistant & Operations Support
Supported the CEO of a U.S.-based real estate company, managing executive calendars, inboxes, stakeholder communications, and transaction coordination across Washington DC, Maryland, and Virginia. Coordinated end-to-end transaction workflows, maintained CRM systems, prepared reports, and ensured full compliance with transaction deadlines. Streamlined operations through process documentation, workflow management, and lead organization.
Brand Ambassador & Customer Engagement
Represented the brand at events and activations, educating customers, driving engagement, and gathering feedback. Supported onboarding, strengthened customer relationships, and contributed to increased brand awareness and loyalty through personalized interactions.
Customer Service Representative
Provided support in a high-volume inbound call center, resolving inquiries, troubleshooting issues, and ensuring positive customer experiences. Maintained compliance with client protocols while handling sensitive information and escalating complex concerns.
Languages & Education
United States International University – Africa
Bachelor's Degree, International Relations
Cross-border coordination & communication
Book a 30-minute call with Gloria
Tell me about your calendar, your pipeline, and your day-to-day. I'll show you how I can keep it all running clean.
Ready to work with Gloria?
From executive scheduling to transaction coordination, Gloria keeps your calendar, your pipeline, and your operations running clean so you can focus on the business.