Eunice Muchemi

Hi, I'm Eunice Muchemi, an Executive Assistant and operations professional based in Nairobi, Kenya. I believe the best support is the kind that lets a founder stop thinking about the details entirely. When something lands on my desk, my job is to make sure it gets handled properly, on time, and without you having to follow up.

My approach is built on precision and genuine ownership. I don't wait to be told what to do next. I learn how a business actually runs, then anticipate the next steps before anyone has to ask. That mindset is part of why I was promoted to supervise a team of fifteen agents within eight months of joining my previous company.

I've spent four years across executive support, contact centre operations, and procurement, and I've grown comfortable with the full stack of tools that keep a remote business running. Most recently I managed calendars, inboxes, travel, and stakeholder communication for a US-based marketing founder, using HubSpot for client information, Asana and Notion for task tracking, and Calendly for scheduling. Before that, I worked inside a CRM handling sixty-plus customer interactions a day, and I built Excel dashboards that cut our weekly manual reporting by five hours while helping lift customer satisfaction scores by twenty-eight percent.

What sets me apart is how naturally I work with AI tools rather than around them. I built an automated vendor-vetting workflow using Claude and n8n that replaced a process my executive had been doing entirely by hand, freeing up hours of his week without sacrificing quality.

What clients tend to notice first is how I communicate. I check in proactively rather than waiting to be chased, I flag problems before they grow, and I report my time and progress honestly because trust is the entire foundation of working remotely.

If you're looking for someone who brings structure, initiative, and a genuine interest in how your business works, I'd love to talk. Tell me what's currently eating up your time, and I'll show you how I can take it off your plate.